The Whitehall Houston
ความคิดเห็นจากผู้เข้าพัก
Bed was super comfy. Location for getting out and about was great. Breakfast and female staff member who made the best coffee was great. Really enjoyed the outdoor bar on the Friday night, cocktails were great and the food was amazing, totally intended eating and drinking here again. We were expecting a parcel to be delivered to the hotel and unfortunately it arrived after we had gone back to Scotland. We had spoken with John and another member of front desk staff who assured us they would take parcel and contact us to arrange delivery back to UK and we would arrange payment etc. Unfortunately after we had left I heard nothing from the hotel. I emailed John Flores and received no reply, I emailed reception no reply, so this was very disappointing, after being advised they would look after this for us. However I called the hotel and had the great fortune to be transferred to the amazing Amy Nguyen, she was absolutely fantastic. She arranged the FedEx transportation of our parcel, she kept in touch with me for 2 weeks, due to some difficulties with FedEx and the parcel. She is an absolute credit to this hotel and the main reason for the top review on staff and hotel. She went over and above and deserves recognition for her help. So once again Amy, thank you so much.
Jacqui
พฤษภาคม 2567
The room had all the things expected and required. Great with ironing board, iron, and hairdryer. Work space came handy, and the bed was very comfy. Facilities were nice, outside bar with live music as well as breakfast restaurant- both with lovely staff! Thank you Vicky! I would stay here again if I return to Houston.
Ebba
มีนาคม 2567
The staff were extremely friendly and helpful especially seen as we were visiting Houston for the first time, they were able to give visitor recommendations. We enjoyed the vast range of breakfast options included in our stay. We liked having the option to go green and be given a $10 voucher instead of daily housekeeping as this wasn’t necessary for 2 nights.
Amy
สิงหาคม 2567
Beautiful lobby and friendly valet assistance. Also the pillows were fantastic! 10/10 on that!
Lacey
พฤศจิกายน 2566
I chose the hotel mainly because it offered great price in the city center, with walkable distance to Toyota Center. It's located in what seems to be a financial district so it's very quiet and the area seems to be super safe.
Maciej
เมษายน 2567
The hotel offers clean, quiet, comfortable and spacious rooms. The mattress is firm but not too hard. The pillows are soft but not too much so. The bathroom offers body wash, shampoo and hair conditioner. The hotel is located at the southern end of downtown Houston, but within an easy walking distance to all of the downtown area. Moreover, getting an Uber/Lyft never required a wait longer than 5 minutes for trips outside of downtown.
Wandering
กุมภาพันธ์ 2567
location, pool facilities
Natalie
มิถุนายน 2566
The hotel lobby and staff were very nice and accommodating. They allowed very late check out on our last day and in general had a good stay! Location was nice to walk or easily uber, parking is expensive but we found a surface lot down the street for maybe $5 / day so we just did that instead but we are local and were able to research a bit.
Janna
สิงหาคม 2566
The room was beautiful and comfortable. During the check-in we were asked if we would like to skip the room cleaning for 10 dollars voucher, which we happily accepted and used for a nice breakfast in the hotel's cafe. Location was very good as well, close to tram and bus stops. Multiple restaurants around.
Tatiana
สิงหาคม 2567
The service was excellent. Everyone was very nice and polite.
Erica
มิถุนายน 2567
จองห้องพัก